> ## Documentation Index
> Fetch the complete documentation index at: https://docs.deal-pipe.de/llms.txt
> Use this file to discover all available pages before exploring further.

# Qualify leads

> Capture inquiries and develop them into opportunities.

<Note>Leads require the advanced CRM and enablement of the lead area.</Note>

## Work a lead

Open **CRM → Leads** and select an inquiry. Review the contact, source, property interest, and owner. Add missing information and record the outcome of contact attempts as activities.

A lead represents an active prospect process. The contact remains the person; another process for that person does not require another person record.

## Define the next step

Create a task with an owner and due date. Update progress and review available qualification details. Use scores as support and inspect the information behind them.

When a concrete business opportunity emerges, create an opportunity. One lead can lead to multiple opportunities, for example for different units.

## Use the overview

Filter and sort the list by your current work priorities. Open a record to review its activities and tasks in context. For missing leads, check the organization, filters, module availability, and access permissions.


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