> ## Documentation Index
> Fetch the complete documentation index at: https://docs.deal-pipe.de/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

> Check missing data, uploads, and unexpected results.

| Problem | Check first |
| - | - |
| Missing menu item | Organization, module enablement, and role permissions. |
| Missing individual property | Filters, archive, visibility, and specific object assignment. |
| Customer sees too much or too little | Customer preview and assigned units, not only the CRM project relationship. |
| Upload rejected | Displayed file format, size, and available storage. |
| Import waiting | Import overview and pending review. |
| Unexpected calculation | Price, rent, expenses, financing, and defaults. |
| Missing email | Connection, recipient, delivery state, and consent. |
| Workflow not running | Published version, activation, trigger, and run history. |
| API error | [Error code and request ID](/en/developers/errors). |

## Before retrying

Check whether the action already succeeded. This is particularly important for imports, messages, and record creation. An interrupted screen does not prove that nothing was saved.

## Ask for help

Record the page, time, action, and error message. Explain what you expected. Never include credentials or secret tokens. [Choose a help channel](/en/help/support).


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